Privacy Policy
Effective Date: 03/01/2022
Introduction
CarFluent LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, use our services, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of information:
1. Information You Provide to Us:
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Personal Information: Name, email address, phone number, and other contact details.
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Account Information: Username, password, and preferences when creating an account.
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Other Information: Any additional information you choose to provide, such as when contacting customer support or completing surveys.
2. Information We Collect Automatically:
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Usage Information: Details about your interactions with our website and services, such as IP address, browser type, device type, pages visited, and time spent on the site.
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Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar tools to improve functionality and analyze user behavior.
3. Information from Third Parties:
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Partner Data: Information from business partners, such as dealerships or financial institutions, if applicable.
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Public Data: Information from public databases or social media platforms, as permitted by law.
How We Use Your Information
We use your information for the following purposes:
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To provide, maintain, and improve our services.
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To personalize your experience on our platform.
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To process transactions and send related communications.
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To respond to inquiries, provide customer support, and resolve disputes.
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To send marketing communications, updates, and promotional materials (you may opt-out at any time).
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To comply with legal obligations and enforce our terms of service.
How We Share Your Information
We may share your information in the following ways:
1. With Service Providers:
Third-party vendors that help us operate our business, such as payment processors, hosting providers, and marketing agencies.
2. With Business Partners:
Dealerships or other partners involved in facilitating your transactions or inquiries.
3. For Legal Reasons:
When required by law, to protect our rights, or in response to a lawful request by public authorities.
4. In Business Transfers:
In connection with a merger, sale, or acquisition of our company or assets.
Your Choices
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Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the instructions in those messages.
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Cookie Preferences: Adjust your browser settings to refuse cookies or notify you when cookies are being used.
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Access and Update Information: Contact us to review, correct, or delete your personal information.
Data Security
We implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after changes are made constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
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Email: support@car-fluent.com
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Phone: (540) 333-8532
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Mailing Address: 375 Metuchen Road, South Plainfield, NJ 07080