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Drive into the Future: CarFluent 2024 Product Releases 🚗💡

At CarFluent, we’re committed to helping dealerships operate more efficiently, connect with customers meaningfully, and excel in a competitive market. This year, we’re thrilled to unveil a lineup of powerful new features designed to streamline workflows, elevate sales processes, and enhance the customer experience.

 

WEBSITE

🖥 Custom Website: Create Your Perfect Online Marketplace 

Split-screen car shopping website design. Left: sandy dunes, "Purchase a car in 10 minutes." Right: parked cars, "Car Shopping Made Easy."

We’ve introduced custom website templates to help dealerships build a professional and tailored online presence. Choose from pre-designed templates and personalize them with your business’s brand colors to stand out in a competitive marketplace.

 

CRM AI ASSISTANT

🤖 AI Assistant: Smarter Lead Management and Engagement

Chat interface with a dealer offering car assistance, finance options, and appointment booking. Includes text exchange about payments.

Your new 24/7 team member is here to revolutionize lead management:
  • Answer lead questions in real-time for instant engagement.
  • Automatically schedule test drives, no manual input required.
  • Provide personalized responses tailored to your branding.This isn’t just a chatbot—it’s a full-fledged sales assistant, designed to keep leads moving closer to a purchase.

 

DMS SALES

🌟 F&I Menu: Streamline Aftermarket Sales 

Car insurance options for a 2017 Fiat 500. Packages: Platinum $1,325.43, Gold $1,580.58, Basic $1,211.58. Select coverage details.

Enhance your selling process with the F&I Menu. Present warranty packages and aftermarket products in a clear, customizable format. Add markups, set costs, and tailor it to fit your dealership’s unique needs. Empower your team to upsell with confidence while providing customers with more options.

 

CRM

🎥 Video Marketing: Engage Leads in a Whole New Way

Video call with smiling man in a red shirt gesturing, visible on screen. Background shows office setting. Text: "Video recording."

In today’s world, video is king—and now you can harness its power:
  • Record personalized video messages to create human, memorable interactions.
  • Use pre-recorded content for high-quality, professional engagement.Whether it’s a vehicle walkaround or a heartfelt thank-you, video marketing makes every outreach dynamic and effective.

 

INVENTORY MANAGEMENT

📊 AutoReprice and Price History: Smarter Pricing Decisions 

Table of car listings showing stock numbers, prices, and repricing history. Blue and white theme with a side panel detailing price changes.

Automate price adjustments with AutoReprice rules and track changes with the Price History log. These tools help you stay competitive while maintaining full visibility into your pricing strategy.

 

RECON

⚙️ Intake Inspection: Manage Reconditioning with Ease 

Checklist interface showing scores for vehicle inspections like road tests and brakes. Includes pass/fail options and comment sections.

Keep your reconditioning process organized and efficient:
  • Track progress and leave comments with the Intake Inspection tool.
  • Streamline workflows and reduce errors. Ensure every vehicle meets your high standards before hitting the lot.

 

DMS SALES

💸 Monthly Payments: Clear, Transparent Estimates 

Car financing options and details for a 2017 Fiat 500 are shown. Includes contact info, monthly payments, and purchase price. Light blue background.

Calculate and share estimated monthly payments with customers for their selected vehicles, helping them make informed decisions while fostering trust. This tool simplifies financing discussions and gives customers confidence in their purchasing journey.

 

DMS

🔢 Custom Fee Settings: Tailor Deals to Your State’s Requirements 

UI screen displaying financial settings for buyer tag, car delivery, and registration fee with toggles, amounts, and taxable options on a gradient background.

Configure fees based on your state’s regulations. Add, edit, and configure fees to fit state-specific rules. Set defaults, mark them as taxable or non-taxable, and streamline your deal structuring process with ease.
 

 INVENTORY MANAGEMENT

🚀 Price Drop Campaigns: Re-Engage Interested Leads 

Price drop alert for 2023 BMW X3 to $15,400 shown. Notification options for email and message enabled. Image of white car included.

Automatically notify leads when the price of a car they’ve viewed drops. This feature turns interest into action and helps convert more sales. By keeping your inventory top-of-mind for potential buyers, you can close deals faster and increase customer satisfaction.

 

CRM CALLS

📞 Outbound Calls and Recordings: Simplify Customer Communication 

CRM dashboard with call log. Ongoing call with "James Harden," open tasks list, and schedule. Background features light blue and beige tones.

Take control of every call with built-in CRM tools:
  • Place outbound calls with just a click.
  • Record and store conversations for training and review.
  • Use insights from detailed reports to refine your sales strategy. Empower your team to communicate more effectively and close more deals.

 

CRM COMMUNICATION SALES

📧 Email Campaigns: Smarter, Simpler Marketing

Two tablet screens display marketing campaign data and creation. The left shows campaign stats; the right is for creating a new campaign.

Marketing campaigns, made easy:
  • Use AI to generate compelling, professional campaigns in seconds.
  • Target specific segments of your lead list for precision outreach.
  • Launch campaigns immediately or schedule them for the perfect moment.
It’s never been easier to create and execute campaigns that get results.

 

We’re excited to see how these tools will transform your dealership’s operations and customer experience. With CarFluent CRM, best CRM for dealerships, you’ll stay ahead in an ever-evolving market. Here’s to a year of growth, efficiency, and success—let’s drive forward together! 🚗✨


What Changed?


  • Improved formatting for clarity and flow.
  • Enhanced transitions and descriptions to make the content more engaging.
  • Refined tone to balance professionalism and approachability.

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